Terms & Conditions

Terms and Conditions of Use

By using our website, teenytreads.com (referred to as the “website”), you agree to be bound by these Terms and Conditions (the “Terms”). Your access and use of this website will automatically indicate your acceptance of these Terms, so please read them carefully. These Terms also govern the purchase of any goods or services from Teeny Treads Ltd through our website. If you do not agree to these Terms, you should not use our website or services.

Teeny Treads Ltd is a registered company in the UK, with registration number 15159748, and its office is located at 21 Mount Street, Nechells, Birmingham, England, B7 5QR.

Definitions

In these Terms, the following definitions apply:

  • Personal Information: Refers to any information you provide, such as your name, address, payment information, etc.
  • Website: Refers to any website where Teeny Treads Ltd offers products or services.
  • User: Refers to anyone accessing the Teeny Treads website or using our services.
  • Products and Services: Refers to all items or services sold by Teeny Treads Ltd through this website.
  • Third-Parties: Refers to any advertisers, partners, or affiliates associated with teenytreads.com.

Ordering Goods from Teeny Treads

All orders placed through teenytreads.com are subject to these Terms. Your legal rights remain unaffected by these Terms.

Description and Price of Goods

We strive to present our products as accurately as possible, though slight variations may occur. For accurate and detailed product information, please refer to each product’s page on teenytreads.com. If you have any questions, our Customer Service team is available to assist you.

Product images are for illustrative purposes only. While we make every effort to display colors accurately, we cannot guarantee that your device’s display will reflect the product’s true colors.

We aim to maintain up-to-date pricing on our website. If a pricing error is identified, we reserve the right to either cancel your order or contact you to resolve the discrepancy. All prices on our website include VAT, unless otherwise stated, and may be subject to additional charges for packaging, shipping, or insurance as specified in the checkout.

Sale Promotions: We reserve the right to alter or remove promotional items without prior notice.

Making a Purchase

When placing an order through our online checkout, you’ll have the opportunity to review and correct any errors before completing the purchase. Once the order is placed, you’ll receive an order confirmation detailing your selected items.

We may cancel orders under the following conditions:

  • If payment cannot be authorized;
  • In cases of pricing or product description errors;
  • If eligibility requirements are not met;
  • If items are unavailable or delivery to your location is not possible;
  • If we suspect fraud;
  • If a university or campus residence is provided as a delivery address.

In the event of a cancellation, any payment processed will be promptly refunded within 30 days of the order date.

Payments

We accept various payment methods, listed on our website. Payments must be received in full prior to delivery. If your payment is unsuccessful, the order will be canceled.

Our secure server encrypts all payment card information, keeping it protected from unauthorized access. You’ll see a padlock icon or similar indicator to confirm a secure payment environment on our website.

For fraud prevention, we verify your payment information against third-party databases. By placing an order, you agree to these checks, which may include personal information verified through a Credit Reference Agency. Note that this does not impact your credit rating.

Promotions and Pricing

Prices on teenytreads.com include VAT where applicable. Prices are subject to change, and Teeny Treads reserves the right to correct pricing errors at any time. Sale discounts may exclude certain items.

We do not adjust prices retroactively for previously purchased items if the price changes after the sale.

Right of Return and Refund for Consumers

As a consumer, you have the right to cancel your order within 7 working days of receiving the goods, excluding weekends and public holidays. To cancel, please contact us by emailing support@teenytreads.com or calling our customer service line.

If you cancel, you are responsible for returning the items to us in a timely manner. A full refund, excluding postage costs (unless the item is defective), will be processed within 30 days of the cancellation date to the original payment method.

Right to Cancel (Consumers Only)

These cancellation rights apply exclusively to individual customers purchasing products for personal use, not to businesses or other organizations. Under the Consumer Protection (Distance Selling) Regulations 2000, consumers may cancel their contract with Teeny Treads Ltd within 7 working days from the date of receiving their items. To cancel, please notify us by email at support@teenytreads.com or by post within this time frame.

Items should be returned to Teeny Treads Ltd by the customer. If the product has been used (unless it is faulty), consumers may not be entitled to a return or refund. Upon receiving your returned goods, we will process your refund within 30 days of receiving your cancellation notice.

Please note: If items are incomplete or returned after use without being faulty, they may not be eligible for a refund under the Distance Selling Regulations. Items lost or stolen in transit to us will not be refunded. Your statutory rights remain unaffected by these terms.

Title to Goods

Ownership of products ordered from Teeny Treads Ltd will not transfer to the customer until a valid payment has been received, processed, and deposited in our bank account, and your order has been shipped.

Refund Terms

Refunds will be issued to the original payment method. If your payment details have changed, please notify us at support@teenytreads.com to prevent delays. Refunds may take up to 30 days to process.

Faulty or Damaged Products

If an item arrives damaged, faulty, or does not function as expected, please notify us promptly. Once returned, our team will assess the issue and, at your choice, either:

  1. Fulfill any missing items or correct any issues with your order.
  2. Replace or repair any damaged or faulty items.
  3. Issue a refund for the purchase price of the item.

We are not liable for indirect or consequential losses (such as loss of business or goodwill) that may result from a faulty product beyond the product’s purchase price. Your statutory rights as a consumer remain unaffected.

Limitations of Liability

Teeny Treads Ltd will not be liable for any loss or damage in cases where:

  • There is no legal duty of care owed to you by Teeny Treads Ltd or its employees/agents.
  • The loss or damage was not foreseeable.
  • Loss or damage arises from the customer’s breach of these Terms.

These Terms do not affect your statutory consumer rights or our liability for personal injury or death caused by negligence.

Third-Party Links

Our website may contain links to third-party sites. These links are provided for convenience only. We do not review or endorse these external sites or their content. Access to linked third-party sites is done at the user’s own risk, and Teeny Treads Ltd holds no responsibility for their content or availability.

Promotions, Contests, and Sweepstakes

Any promotions, sweepstakes, or contests hosted by teenytreads.com will have specific rules. By participating, you agree to abide by these official rules as well as these Terms unless the two are in conflict, in which case the official rules will apply.

Newsletters

Teeny Treads Ltd may periodically send newsletters and other informational emails to all users. These communications will provide updates on our products, features, and services. Users can opt out at any time by clicking the unsubscribe link at the bottom of each email or by contacting us at support@teenytreads.com.

Copyright and License

The content on teenytreads.com (including text, images, and software) is protected by copyright under UK and international copyright laws. You may print or download materials for personal use only, provided:

  • The content remains unmodified.
  • Graphics are used only with their corresponding text.
  • Our copyright notice accompanies all copies.

Unauthorized use of our content, including copying, redistribution, or commercial exploitation, is prohibited unless written permission is obtained.

Responsibilities of Use

Users must use teenytreads.com responsibly and lawfully. This means:

  1. Not engaging in illegal or criminal activities, including the misuse of intellectual property or personal data.
  2. Not attempting to compromise the security of our website, including hacking or unauthorized access to systems.
  3. Respecting the rights and privacy of other users.
  4. Not posting offensive, obscene, or hateful content.

If you encounter content that breaches these terms, please notify us at support@teenytreads.com.

Spam Policy

Teeny Ttreads Ltd prohibits spam and unsolicited emails. This includes, but is not limited to:

  • Posting repetitive messages in online forums.
  • Sending unsolicited emails that may prompt complaints.
  • Misrepresenting your identity in communications.

Violations of this policy may result in restrictions on account access.

Indirect Access and Responsibility

Any use of our site that violates these Terms by others using your account (with or without your knowledge) is still your responsibility. Please secure your account and report unauthorized access to support@teenytreads.com immediately.

GENERAL

Any communication sent by users or on their behalf using a Teeny Treads Ltd. account for responses, promoting our website, or in any way suggesting Teeny Treads Ltd.’s involvement, is subject to these policies. Unless explicitly stated in a separate written agreement, products and services by Teeny Treads Ltd. may not be resold.

At our sole discretion, we may suspend or terminate your account and services due to violations of these Terms. This includes immediate or temporary suspension, filtering, restricted access, or other appropriate actions. Although we may attempt to provide notice of violations, we reserve the right to act without notice when deemed necessary. Suspected criminal activities may be reported to law enforcement.

USE AND ACCOUNT REGULATIONS

Users must ensure all information provided during registration is accurate and up-to-date. Notify us of any changes to your information through your account settings on Teenytreads.com.

  1. Account: You may not hold more than one account. Any attempt to create multiple accounts may result in immediate suspension or termination.
  2. Age Requirement: Users must be of legal age or a legally established entity to create an account on Teenytreads.com.
  3. Limited Use: You may print or download a single copy of any content on Teenytreads.com for personal, non-commercial use only. Any reproduction or distribution without our explicit written permission is prohibited.

For uses beyond what is allowed under these Terms, please contact us at support@teenytreads.com.

We are not liable for interactions or transactions between users and third parties accessed through Teenytreads.com. We recommend that you exercise caution when dealing with third parties, and release Teeny Treads Ltd. from any related claims or damages.

DATA PROTECTION

Teeny Treads Ltd. is committed to protecting your data. While we take reasonable measures to secure your information, please be aware that online data transmissions, including emails and payment information, carry inherent security risks.

All personal data is handled per our Privacy Policy, which you can access on our website.

RIGHTS TO CONTENT SUBMISSIONS

Any content submitted to Teenytreads.com, excluding personally identifiable information covered under our Privacy Policy, is considered non-confidential. We may use, reproduce, disclose, and distribute submitted material for commercial or non-commercial purposes, in line with these terms.

Users grant Teeny Treads Ltd. a limited, non-exclusive, revocable right to use any user-posted content or contributions for purposes including marketing. Users retain ownership of their content and may revoke the license by contacting us.

Content may not be sold or otherwise used outside the Teenytreads.com platform without user permission. Deletion requests should be emailed to support@teenytreads.com with the subject “Delete User Content.” The user may be responsible for similar re-posted content.

REGISTRATION

To register on Teenytreads.com, you must be at least 18 years old. All registration details must be accurate and kept up to date.

You are solely responsible for protecting your account information. Notify us immediately at support@teenytreads.com if you suspect unauthorized use of your account. Teenytreads.com will not be liable for damages due to unauthorized account access.

We may terminate or suspend any account without prior notice for any breach of these Terms. We may also assign our rights and responsibilities to a third party.

DISCLAIMER

While we strive to provide accurate, up-to-date information on Teenytreads.com, Teeny Treads Ltd. disclaims any responsibility for the accuracy, completeness, legality, or reliability of information or materials on our site. All materials, products, and services are provided “as is,” without any express or implied warranties.

Some jurisdictions do not allow certain exclusions, so these may not apply. Users assume responsibility for any risks associated with accessing or downloading material from Teenytreads.com.

LIABILITY

We reserve the right to restrict access to Teenytreads.com or any part thereof, including any content, without prior notice.

Access may be temporarily suspended without notice in the event of system failure, maintenance, or other circumstances beyond our control.

For any claims related to Teenytreads.com, our liability (including for our negligence) is limited to the total fees you paid to us in the 12 months before the claim. This applies to all associated directors, officers, and employees.

Teeny Treads Ltd. is not liable for:

  • Financial losses, including lost contracts, revenues, or profits
  • Damage to reputation
  • Special, consequential, or indirect losses
  • Data loss

INDEMNITY

You agree to indemnify and hold harmless Teeny Treads Ltd., its partners, employees, and agents from any claims or damages related to:

  1. Your use of Teenytreads.com
  2. Content you submit or provide
  3. Any breach of these Terms.

JURISDICTION AND LAW

These Terms are governed by UK law, and any disputes will be settled by the English courts. We make no representations that materials on Teenytreads.com are appropriate or available for use outside the UK, and accessing them from territories where they are illegal is prohibited.

MISCELLANEOUS

If any provision of these Terms is deemed invalid, the remaining terms shall remain enforceable to the fullest extent permitted by law.

For any inquiries or to report incidents, contact support@teenytreads.com.

ONLINE ACCEPTANCE

By using Teenytreads.com, registering an account, or submitting content, you accept these Terms as a legally binding agreement.