Delivery & Returns
Standard Delivery (UK)
Our Standard delivery charges £7.
Orders placed over the weekend will be processed on the following Monday. For Express Delivery, orders must be placed by 3:30 pm. Deliveries are Monday to Friday (excluding bank holidays).
Overseas Shipping
We are not offering overseas shipping. We are working on it. Once we will complete our work we will announce soon.
Returns & Exchanges
Return your item(s) within 3 days, and we’ll send out your exchange in a store credit as soon as we receive the item(s) back.
Returns
We understand that sometimes things don’t work out. If you’d like to return an item, we’ll refund any unworn items in saleable condition within 14 days.
If an incorrect item was dispatched or the item is deemed faulty, please email us at: help@teenytreads.com or Whatsapp Us on +44 (0)7428 637 234, and we will resolve any issues as quickly as possible.
Return Process
- Complete the returns/exchange form you received with your item.
- Repack your items carefully, with all original tags and packaging.
- Attach the label to your package.
- Drop off your package at your nearest postal service location.
- Keep your proof of postage and tracking number.
Still unsure what to do?
No problem! Email us at: help@teenytreads.com or call us on +44 (0)7428 637 234
Refunds
Once we receive your return, your refund will be processed in your store credit within two business days.
Please be patient, as refunds typically take up to 21 days in total: 14 days for processing the return, followed by 7 days for it to clear through the banking system.
All returns are quality-checked; items must be in brand-new, unused condition, with labels attached and in the original packaging if possible. Not following our returns policy may affect eligibility for a refund.
No Original Packaging?
No problem! Simply place your items in something waterproof and sealable.
Missing Your Returns/Exchange Form?
No worries! Email us at: help@teenytreads.com, and we’ll send you a new one.
Policy for Returns & Exchanges
Items must be in new, unused condition, including intact packaging. Barcode labels must be attached. You may return your purchase within 14 days, but only items bought on teenytreads.com are eligible for returns or exchanges.
